Fitness Instructor

Job Qualifications

• Holder of an internationally recognized Fitness Instructor or Personal Trainer certification.
• Degree or diploma in Exercise Science, Kinesiology, Sports Science, Physical Education, or a related field is preferred.
• Minimum of 1-2 years of relevant experience as a Fitness Instructor or Personal Trainer, preferably within a luxury hotel, resort, fitness centre, or wellness environment.
• Valid First Aid, CPR, and AED certification is preferred.
• Qualified to conduct fitness assessments, personal training sessions, group exercise classes, and customized fitness programmes.
• Strong knowledge of exercise techniques, fitness equipment, health and safety standards, and injury-prevention practices.
• Excellent communication, interpersonal, motivational, and guest relations skills.
• Ability to provide professional and personalized fitness guidance according to individual guest needs and fitness levels.
• Good organizational skills with the ability to work independently and as part of a team.
• Fluency in English is required; additional language skills are an advantage.

Key Areas of Responsibility

1. Operational

• Ensure the safe, efficient, and professional daily operation of the Fitness Centre.
• Provide professional fitness guidance and assistance to guests and members according to their individual needs and fitness levels.
• Conduct fitness assessments and develop appropriate exercise programmes in accordance with approved procedures.
• Conduct personal training sessions, group exercise classes, and scheduled fitness activities.
• Demonstrate the correct and safe use of fitness equipment and exercise techniques.
• Monitor guests and members during exercise activities and provide appropriate guidance and support.
• Maintain an active and approachable presence on the gym floor.
• Ensure guests and members comply with Fitness Centre rules, safety requirements, and appropriate attire guidelines.
• Conduct daily inspections of fitness equipment and facilities to ensure cleanliness, safety, and proper functionality.
• Report equipment defects, maintenance requirements, safety concerns, or operational issues immediately.
• Ensure the Fitness Centre, exercise areas, equipment, and facilities are maintained in a clean, organized, and presentable condition.
• Coordinate with the Spa and Fitness leadership team to ensure smooth daily operations.
• Support the planning and implementation of fitness activities, wellness programmes, and guest engagement initiatives.
• Maintain accurate records of fitness assessments, personal training sessions, classes, equipment inspections, and guest activities as required.

2. Guest Service

• Provide courteous, professional, personalized, and attentive service to guests and members at all times.
• Welcome guests and provide clear information regarding Fitness Centre facilities, services, programmes, and activities.
• Understand guests’ fitness goals and provide suitable recommendations within the scope of professional qualifications.
• Handle guest enquiries, feedback, and concerns promptly and professionally.
• Maintain positive and professional relationships with guests, members, Chedians, and other departments.
• Ensure appropriate follow-up on guest requests, feedback, or concerns.
• Protect guest privacy and maintain the confidentiality of personal and fitness-related information.

3. Health, Safety & Hygiene

• Ensure all fitness activities are conducted safely and in accordance with approved procedures and professional standards.
• Maintain knowledge of emergency procedures, First Aid, CPR, and the appropriate use of emergency equipment.
• Ensure fitness equipment is used safely and correctly.
• Monitor the Fitness Centre for potential health and safety hazards and report any concerns immediately.
• Maintain high standards of cleanliness, hygiene, and sanitation throughout the Fitness Centre.
• Ensure equipment is cleaned and sanitized according to established procedures.
• Follow all hotel policies and local requirements relating to health, safety, hygiene, fire, security, and emergency procedures.

4. Administration

• Maintain accurate daily logbooks, guest records, class schedules, fitness assessments, and operational documentation.
• Record and report equipment defects, maintenance requirements, incidents, guest feedback, and operational concerns.
• Maintain accurate attendance and participation records for fitness classes and activities.
• Support the preparation of fitness schedules, activities, promotions, and departmental reports as required.
• Ensure all records are maintained accurately and handled confidentially.

5. Other Duties

• Attend and contribute to departmental briefings, meetings, training sessions, and hotel activities as required.
• Maintain high standards of personal presentation, grooming, hygiene, and professional conduct.
• Comply with the Employee Handbook, hotel policies, departmental procedures, and GHM standards.
• Keep up to date with fitness trends, exercise techniques, wellness practices, and industry developments.
• Respond positively and flexibly to changes in operational requirements.
• Support other areas of the Spa and Wellness operation when required.
• Carry out any other reasonable duties and responsibilities assigned by the Spa Manager or Hotel Management.

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