Foreground is partnering with a leading luxury chocolate house in the UAE to appoint a Flagship Boutique Manager to lead the operations of one of the brands most prestigious locations.
This is a key leadership position responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards leading a team that reflects the sophistication attention to detail and commitment to excellence expected of a flagship destination.
Role Overview:
The Flagship Boutique Manager will serve as the ambassador of the brand within the most visible boutique responsible for ensuring best-in-class client experience overseeing all store functions and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury understands regional market nuances and knows how to nurture a team that performs with pride and precision.
Key Responsibilities:
- Own the full boutique P&L including sales targets budget planning and cost control
- Drive the overall client journey ensuring personalized and memorable service experiences
- Lead a team of sales advisors supervisors and support staff with clarity and consistency
- Implement brand directives on visual merchandising store layout and seasonal presentations
- Analyze sales data client behavior and team performance to inform decision-making
- Ensure compliance with internal SOPs safety standards and loss prevention practices
- Act as the key point of contact for internal departments including merchandising marketing and training
- Represent the boutique in management meetings contributing operational insights and team feedback
- Champion a culture of continuous improvement staff development and customer excellence
Candidate Profile:
- Minimum 7 years of experience in retail management ideally with 3 years in a luxury flagship environment
- Demonstrated success in managing boutique teams clienteling strategies and luxury sales growth
- Deep understanding of premium customer behaviors retail trends and experiential retailing
- Excellent interpersonal and leadership skills; able to inspire coach and challenge teams
- Fluent in English; proficiency in Arabic or French is a plus
- Presentable articulate and naturally confident in engaging with high-profile clientele
Key Skills Store Management Experience,Computer Skills,Management Experience,POS,Microsoft Outlook,Microsoft Word,Retail Sales,Budget forecasting,Merchandising,Performance Management,Leadership Experience,Retail Management
Employment Type : Full Time
Experience: years
Vacancy: 1