Floor Supervisor (Sales Gallery)

We are looking for a proactive and service-focused professional to manage the day-to-day operations of our sales gallery, ensuring exceptional client experiences through seamless coordination of facilities, hospitality, vendors, supplies, meetings, events, and administrative requirements.

• Oversee the daily opening and closing of the sales gallery and ensure all facilities are ready for business.
• Ensure the sales gallery is maintained to a professional, clean, organized, and welcoming standard at all times.
• Coordinate with the sales team to ensure smooth daily operations and provide administrative support when required.
• Ensure meeting rooms, reception areas, client lounges, and presentation areas are properly prepared for clients and VIP visitors.
• Coordinate with maintenance, housekeeping, security, IT, and other support teams to resolve operational issues promptly.
• Monitor office and sales-gallery supplies and ensure sufficient stock is maintained.
• Coordinate with external vendors and service providers when required.
• Support the organization of client events, launches, meetings, and other sales-related activities.

Administrative Responsibilities

• Handle day-to-day administrative requirements of the sales gallery.
• Manage ordering and replenishment of office supplies, stationery, pantry items, drinking water, refreshments, and other necessary requirements.
• Handle bar and barista requirements- only time supply of food items, coffee etc
• Coordinate refreshments, beverages, and other arrangements for clients and meetings.
• Maintain records of administrative purchases, orders, invoices, and expenses.

Client Experience

• Ensure clients and visitors receive a professional and welcoming experience from the moment they enter the sales gallery.
• Ensure reception and client-facing areas are always properly maintained.
• Coordinate refreshments and meeting arrangements for important clients and VIPs.

Vendor & Facility Coordination

• Coordinate with suppliers, contractors, maintenance teams, cleaning services, security, and other vendors.
• Onboard new vendors within the approved company budget.
• Follow up on service requests and ensure work is completed within the required timeframe.
• Monitor the quality of services provided by vendors and report any concerns to management.
• Assist in obtaining quotations and coordinating approved purchases when required.
• Strong organizational and coordination skills.
• Excellent communication and interpersonal skills.
• Customer-service oriented with a professional and presentable personality.
• Ability to multitask and prioritize responsibilities effectively.
• Proactive approach to solving operational issues.

#J-18808-Ljbffr