Food and Beverage Attendant - Holiday Inn & Suites Dubai Science Park

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn & Suites Dubai Science Park, is looking for a service oriented Food & Beverage Attendant to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park has 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.

Your day to day

• Deliver exceptional Holiday Inn service standards by providing warm, professional, and personalized experiences to all guests while upholding the brand values.
• Ensure efficient food and beverage operations, including timely service, complete mise en place, coordination with the kitchen team, and adherence to service standards.
• Ensure all beverages are concocted according to standard recipes and maintain beverage cost at the percentage detailed in the budget or as instructed by the Outlet Manager or Assistant Manager.
• Build strong guest relationships by recognizing VIP and returning guests, addressing requests promptly, and resolving concerns professionally.
• Drive revenue and cost control through active upselling, accurate cash handling, inventory monitoring, stock control, and adherence to beverage cost targets.
• Lead and support team members by ensuring compliance with service procedures, providing guidance, and promoting continuous improvement.
• Maintain compliance with IHG policies, health and safety regulations, emergency procedures, and environmental sustainability practices.
• Report any health or safety hazards, faults, repairs, cleaning needs and accidents to your Supervisor or the Manager on Duty and record on the appropriate Accident Report form immediately following accident.
• Safeguard hotel assets and information by ensuring proper equipment use, reporting maintenance or safety issues, maintaining confidentiality, and completing all assigned duties and handovers effectively.

What we need from you

• Minimum 1-2 years of experience in Food & Beverage service, preferably in a hotel environment.
• Good knowledge of food and beverage service standards and guest service practices.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment and under pressure.
• Customer-focused with a positive and professional attitude.
• Basic knowledge of cash handling and point-of-sale (POS) systems.
• Flexible to work shifts, weekends, and public holidays.

We genuinely care about people, and we show this through living out our promise of True Hospitality every day. It is what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
• True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.

There is so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. Let’s Go Further Together.

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