Wanted: The Ultimate Flavor & Hospitality Captain, Gold Standards, Southern Charm, Zero Parking Stress
Role: Food & Beverage Operations Supervisor
Properties: French Quarter Inn & The Spectator Hotel (91 total rooms of pure luxury)
Location: Downtown Charleston, SC
Type: Full-Time (35–50 hrs/week; PMs, Weekends & Holidays required)
The Vibe & The Pitch
If you live for the rush of a perfectly executed service, take pride in curated luxury standards, and want to level up your career in boutique hotel food and beverage—welcome home.
We’re hiring a Food & Beverage Operations Supervisor to keep the culinary and service energy high across two of Charleston’s most acclaimed luxury properties. Reporting directly to the Director of F&B, you’ll lead our service teams on the floor, elevate daily operations, and deliver world-class experiences. Think high-end boutique energy, zero corporate fluff, and genuine Southern hospitality.
Perks That Actually Matter
- $1,000 Tiered Sign-On Bonus (Welcome to the family!)
- Free Employee Parking in Downtown Charleston (Yes, really. Say goodbye to parking garage fees.)
- Ongoing Performance Incentives (Your hard work pays off—literally.)
- Unmatched Career Growth: Leadership development aimed at AAA 5-Diamond / Forbes 5-Star luxury service standards in a premier boutique environment.
What You’ll Be Doing Day-to-Day1. Lead, Coach, & Elevate
- Build an Elite Team: Assist in hiring, onboarding, continuous training, and keeping team morale through the roof.
- Raise the Bar: Cultivate top-tier service standards, upselling strategies, cost-control practices, and flawless presentation among team members.
- Hands-On Floor Support: Jump in alongside servers, bartenders, hosts, and kitchen staff during peak rushes or staffing pinches. You lead from the front, not behind a desk.
- Events & Inventory: Oversee inventory, supply controls, and smoothly execute events in our 1,250 sq. ft. event space.
- Safety First: Maintain strict food safety and sanitation protocols (ServSafe Manager Certification required/maintained).
Guest Relations & Quality Assurance
- Master of Guest Recovery: Address guest inquiries and feedback promptly, turning mild hiccups into lifelong brand loyalty with quick, empathetic resolutions.
- Quality Audits: Review guest satisfaction feedback and help implement continuous improvements.
- Interdepartmental Collaboration: Maintain clear communication with Front Office, Housekeeping, and Maintenance to ensure seamless guest experiences across the entire stay.
Who You Are
- Experienced: Minimum 4 years in hospitality/guest service (luxury/boutique experience strongly preferred).
- F&B Pro: Minimum 2 years of hands-on food and beverage service experience.
- Leader: Minimum 1 year in a supervisory or managerial leadership capacity.
- Tech Capable: Comfortable with MS Office and point-of-sale/management platforms (Toast POS or similar preferred).
- Communicator: Top-notch verbal and written skills with strong, proactive follow-up habits.
- Physically Ready: Ability to stand, walk, or move for extended periods and lift/carry up to 50 lbs without assistance.
- Flexible Schedule: Ready to work days, evenings, weekends, and holidays as required by hotel occupancy.
Ready to Lead Charleston’s Finest F&B Team?
Bring your passion for luxury service, your leadership game, and your appetite for growth. Apply today and claim your spot at the top of Charleston boutique hospitality!
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Leadership: 1 year (Required)
License/Certification:
- SC Alcohol Certification (Required)
To Apply:
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