Food & Beverage Hostess

Company Description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment adaptability and creativity Join a hotel that is a member of the Accor network whose group brings together more than 45 brands 5 500 hotels 10 000 restaurants and lifestyle destinations Here we believe in you and what you bring to the table There are many opportunities for development and advancement Every gesture every smile every action contributes to creating a positive and memorable impact for our customers our colleagues and also for our planet Together we embody the vision of responsible hospitality Take the opportunity to become a Heartist and let your heart guide you in this world where life beats faster

Job Description

Welcome guests with genuine warmth and escort them to their tables with attentive hospitality Manage reservations and seating plans smoothly ensuring an effortless guest flow Maintain a polished professional and friendly presence throughout every service period Coordinate closely with servers and the kitchen team to keep service running seamlessly Assist guests with menu guidance specials and restaurant information in an engaging confident manner Handle guest concerns or special requests promptly turning challenges into positive experiences Ensure the reception and dining areas remain clean organized and inviting at all times Support table operations when needed including serving clearing and assisting the team during busy moments Previous experience as a hostess or in a guest facing customer service role, ideally within hospitality.Excellent communication and interpersonal skills, with a natural ability to connect warmly with guests.Professional appearance paired with a positive, vibrant attitude that enhances the dining experience.Strong multitasking abilities, comfortable working confidently in a fast paced environment.Proficiency in reservation systems and solid basic computer skills.Fluency in English; additional languages are a plus and help elevate guest engagement.

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