- With a strong emphasis on operational supervision the F&B Manager monitors the operations and assists in running the daytoday activities of the outlets and banquets.
- Must be an example of the Sofitel Values Brand Standards and a champion of appearance and hygiene guidelines.
- To ensure that the monthly forecasted food and beverage revenue figures are achieved.
- To ensure that the outlets and banqueting operation are managed efficiently according to the established concept statements.
- To supervise the employees within the department ensuring that the correct operating standards and methods of service are maintained as stated in the Hotel and Department Operations Manual.
- To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.
- To liaise with the Kitchen department on daily operation and quality.
- To handle all guest complaints requests and enquiries on food beverage and service.
- To establish a rapport with guests to gain feedback on our product and operation quality.
- To maintain market awareness on consumers expectations and market needs and trends in the city
- To suggest new products and services in order to anticipate guests needs
- To attend all Food and Beverage meeting and run daily operations meeting
Qualifications :
- Bachelor degree in Hotel Management
- Minimum of 8 years experience in Luxury Hotel
- Aware of local market / competition
Remote Work :
No
Employment Type :
Fulltime
Key Skills Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS
Experience: years
Vacancy: 1
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