The Forward Deployed Engineer will operate at the intersection of solution architecture, technical delivery, and customer partnership. The role combines elements of a Solutions Architect, Technical Account Manager, and Solution Engineer, with a strong emphasis on hands-on execution and delivering successful customer outcomes.
As an FDE, you will serve as a trusted technical advisor and thought partner to client customers, helping them design, implement, and scale real-time data solutions.
You will work directly with customers to understand their business objectives, architecture, and use cases; translate these into technical strategies; and drive solutions from concept through production.
This role requires a combination of strong technical depth, excellent communication and consulting skills, and a delivery-oriented mindset. The ideal candidate will be equally comfortable leading strategic customer conversations, conducting architecture and whiteboarding sessions, and working hands-on to solve complex technical challenges.
Key Responsibilities
Customer Consulting & Solution Architecture
Partner directly with customers to understand their architecture, use cases, technical requirements, and business objectives. Translate customer requirements and business goals into scalable, practical technical solutions. Lead discovery, whiteboarding, and architecture sessions to shape ideas and convert concepts into technical specifications and execution plans. Serve as a trusted technical advisor and proactive thought partner, bringing ideas and recommendations rather than simply responding to customer requirements. Help customers prioritize and operationalize their data initiatives while balancing strategic ambition with practical delivery.Solution Delivery & Implementation
Design and implement end-to-end solutions integrating Single Store into existing customer application and data ecosystems. Own delivery of high-impact customer initiatives from initial concept through production deployment. Work hands-on with customer environments to implement, troubleshoot, optimize, and scale solutions. Integrate Single Store with complex data pipelines, applications, infrastructure, and enterprise systems. Apply pragmatic technical solutions and fixes to overcome implementation challenges and ensure successful customer outcomes. Ensure solutions are production-ready, scalable, maintainable, and aligned with customer requirements.Customer Partnership
Build strong relationships with customer engineering, architecture, data, and business stakeholders. Guide both technical and non-technical stakeholders through solution decisions and implementation trade-offs. Translate complex technical concepts into clear recommendations for different audiences. Help customers navigate ambiguous requirements and convert them into actionable technical plans. Maintain strong ownership and accountability throughout the customer engagement lifecycle.Cross-Functional Collaboration
Collaborate closely with Solutions Engineering, Product, and Engineering teams to align customer requirements with product capabilities. Work with internal and customer stakeholders to identify and resolve technical blockers. Provide insights from customer engagements to Product and Engineering teams to help influence product improvements and roadmap priorities. Ensure proposed solutions are both technically feasible and aligned with Single Store's product capabilities and roadmap.Required Experience & Qualifications
10+ years of experience in Solution Architecture, Solution Engineering, Technical Consulting, Professional Services, or similar customer-facing technical roles. Strong foundation in databases, distributed systems, and/or software engineering. Proven experience designing and delivering production-grade solutions in customer-facing environments. Experience integrating complex systems across data pipelines, applications, databases, and infrastructure. Demonstrated ability to take solutions from initial customer discussions and architecture through implementation and production. Ability to translate ambiguous business and technical requirements into clear technical strategies and execution plans. Strong troubleshooting and problem-solving capabilities. Experience working directly with enterprise customers. Experience supporting customers in financial services, high-tech, or similarly complex enterprise environments is highly preferred.Consulting & Communication Skills
This is a highly customer-facing role, and excellent consulting and communication skills are critical to success.
The ideal candidate will demonstrate:
Excellent verbal and written communication skills. Strong customer-facing consulting capabilities. Ability to lead technical discovery, architecture, and whiteboarding sessions. Ability to communicate effectively with both technical and non-technical stakeholders. Strong stakeholder management and relationship-building skills. Ability to influence technical decisions through expertise and sound judgment. Strong organizational skills and ownership of customer deliverables. Ability to operate effectively in environments where requirements may initially be ambiguous. Ability to balance technical innovation with pragmatic delivery, realistic scoping, and customer timelines.This listing is sourced from a third-party job board. Applying will redirect you to the original posting.