Freelan a leading company in Dubai is seeking enthusiastic and dedicated Freshers to join our team as Customer Service Executives. This is a fulltime permanent position with excellent opportunities for growth and development within the company.
As a Customer Service Executive you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services. Your main duties will include answering customer inquiries resolving complaints and providing product information. You will also be responsible for maintaining accurate records of customer interactions and assisting with administrative tasks as needed.
The ideal candidate for this position will be a recent graduate with a strong desire to learn and grow in a fastpaced environment. You should have excellent communication and interpersonal skills as well as the ability to work well under pressure. Previous customer service experience is preferred but not required.
Key Responsibilities:
Provide excellent customer service by responding to inquiries resolving complaints and providing product information
Maintain accurate records of customer interactions and transactions
Assist with administrative tasks such as data entry and filing
Collaborate with team members to ensure customer satisfaction and company goals are met
Continuously learn about the companys products and services to provide accurate and uptodate information to customers
Identify and escalate any issues or concerns to the appropriate department
Adhere to company policies and procedures at all times
Requirements:
Recent graduate with a Bachelors degree in Business Administration Marketing or a related field
Strong communication and interpersonal skills
Ability to work well under pressure and handle multiple tasks simultaneously
Proficient in Microsoft Office and other computer applications
Previous customer service experience is preferred
Fluency in English is required knowledge of other languages is a plus
Must be able to work fulltime and have a valid work permit in Dubai
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
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