We are looking for a professional front-desk representative to manage customer enquiries, bookings, administrative tasks, and service sales.
FAJ Group, based in Dubai, UAE, started in 2010 as a technical services and sales trading company. Today, the group operates through multiple companies across technical services, trading, appliances, and electronics.
FAJ Technical Services L.L.C is located in Al Quoz Industrial Area 4, Dubai, UAE.
Job Responsibilities
- Greet visitors and help customers find services or products that meet their needs.
- Answer calls and emails and direct enquiries to the appropriate department.
- Explain service features, benefits, pricing, and suitable booking options.
- Schedule appointments and maintain accurate front-desk records.
- Handle customer enquiries, feedback, and complaints professionally.
- Support administrative work and assist other departments when required.
Skills Required
- Excellent communication, interpersonal, and persuasive sales skills.
- Professional appearance and a positive, helpful attitude.
- Strong organisation and multitasking ability.
- Ability to work collaboratively in a fast-paced environment.
- Dependable, motivated, goal-driven, and customer-service focused.
- One to two years of receptionist, front-desk, sales, or customer-service experience.
Contract and Pay
Contract length 24 months
Job type Full-time, permanent or contract
Relocation Must reliably commute or relocate to Dubai before starting
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