Front desk receptionist - al-rayyan, qatar (filipino preferred)

Front Desk Receptionist - Al-Rayyan, Qatar (Filipino Preferred) A prestigious hotel in Al-Rayyan is seeking a friendly and efficient Front Desk Receptionist to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere. This position offers a salary of 900$, plus benefits.
Responsibilities:
Greet and welcome guests upon arrival with a professional and friendly demeanor
Check-in and check-out guests efficiently, ensuring all necessary information is obtained
Handle guest inquiries, requests, and complaints in a timely and professional manner
Maintain accurate records of room availability, reservations, and guest accounts
Manage cash transactions and maintain an organized cash float
Answer phone calls and direct them to the appropriate department or person
Assist with concierge services such as booking reservations or arranging transportation for guests
Requirements:
High school diploma or equivalent; additional certification in hospitality is a plus
Proven experience as a front desk receptionist or similar role in the hospitality industry preferred
Fluent in English; proficiency in Filipino is highly desirable
Excellent communication and interpersonal skills with a friendly attitude
Strong organizational skills with the ability to multitask and handle high-pressure situations calmly
Familiarity with hotel management software is an advantage
As an equal opportunity employer, we welcome applicants of all nationalities. However, preference will be given to Filipino candidates who are legally eligible to work in Qatar.