The Front Office Coordinator is a key member of the Front Office Team responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks including billing invoicing and payment processing as well as assisting with administrative duties to ensure high-quality service delivery.
Key Responsibilities
- Coordinate and manage billing processes including the preparation and reconciliation of invoices
- Assist in tracking payments processing transactions and resolving billing discrepancies
- Assist in night audits and reconciliation of group billings meal allocations and checks.
- Maintain accurate financial and client records in accordance with company policies
- Provide front desk support including greeting visitors answering phones and managing appointments
- Liaise with internal departments to ensure seamless front office operations
- Support financial reporting and assist with audits or financial reviews as needed
Qualifications :
- Proven experience in a front desk or accounting role preferably within a luxury resort or hotel environment
- Strong understanding of billing invoicing and general financial procedures
- Excellent communication and interpersonal skills with a focus on delivering exceptional guest service
- Proficient in front office software systems (e.g. PMS POS) and Microsoft Office Applications
- High attention to detail accuracy and organizational skills
- Ability to multitask prioritize responsibilities and work efficiently under pressure
- Professional appearance and demeanor with a customer-first mindset
- Flexibility to work varied shifts including weekends and holidays as needed
Remote Work :
No
Employment Type :
Full-time
Key Skills Customer Service,Babysitting,Advocacy,Civil Project Management,ABAP,BI
Experience: years
Vacancy: 1
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