Front Office Executive & Admin

Role Description

This is a full-time on-site role based in Hyderabad for a Front Desk Executive & Admin. Main duties and responsibilities are indicated here. Other duties of an appropriate level and nature will also be required.

1. Greet Visitors, Parents, and Students: Welcoming, receiving, signing in and dealing with and directing staff, pupils, parents, school visitors and other stakeholders as appropriate 
2. Facilitate Communication Within the School: Share information broadly with administrators, teachers, and students’ families through emails, flyers or phone calls, ensuring that necessary information is properly transmitted.
3. Maintain Records: Keep records of phone calls and visits.  Maintain records of school operations, such as registration and class schedules, bus scheduling and routes, parent contact information and vendor receipts
4. Maintain School App: Make sure student, teaching and non-teaching staff data is updated in a timely manner in the portal. Also work with the app support team to resolve any issues.

Qualifications

• Strong interpersonal and communication skills to effectively engage with students, parents, and staff.
• Proficiency in receptionist duties, including scheduling, organizing, and maintaining records.
• Excellent phone etiquette and customer service skills to provide a professional and friendly front desk experience.
• Ability to work in a team, multitask, and operate in a fast-paced environment.
• Previous experience in administrative or front desk roles is preferred but not mandatory.
• Basic computer skills and familiarity with office management tools are a bonus.