Basic Job Responsibilities:
Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation sales and housekeeping to ensure optimal level of guest satisfaction.
Manage and greet all guests monitor and resolve all requests.
Perform check-in/OUT of guests using the Opera system.
Welcome and greet guests and answer inquiries and incoming calls.
Prepare occupancy and guest reports Maintain group and individual arrival reports daily.
Inform guests of hotel rates and services and create/cancel/confirm reservations.
Check and manage room allocation.
Determine and ensure compliance with all key control policies and manage all safe deposit boxes for guests.
Coordinate and assist the concierge in all services to guests.
Maintain knowledge of all emergency procedures
Evaluate all credit limit reports on an everyday basis and manage room availability efficiently.
Qualifications :
Additional Information :
Your team and working environment :
Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists at Rixos Premium Saadiyat Island every day we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding
Remote Work :
No
Employment Type :
Full-time
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