General Manager (Money Exchange) – Doha Our client is a leading medium company in the field of Money Exchange. They are seeking a highly accomplished executive to direct their established operations, champion business development initiatives, and scale their footprint across the region. Key Responsibilities Strategic Leadership & Operations: Manage and oversee the entire day‑to‑day operations, providing concise guidelines and instructions across all corporate departments. Business Growth & Market Strategy: Formulate and execute bi‑annual and annual business projections, state annual budgets, and explore expansion opportunities to grow the business and customer base. Competitive Edge & Performance Tracking: Evaluate performance targets for branches, analyze monthly financial data, and routinely evaluate market competitors to keep the company ahead of the competition. Stakeholder & B2 B Relationship Management: Maintain relationships with key representatives of corporate accounts, partnership firms, and financial institutions to capture large‑scale exchange and money transfer opportunities. Team Development & Succession Planning: Collaborate with Human Resources to design incentive plans, manage performance appraisals, review organizational structures, and implement a strong pipeline for succession planning. Brand & Customer Experience Improvement: Supervise and review client feedback metrics alongside branch leadership to implement strategies targeting the highest standard of customer satisfaction and corporate reputation. Mentorship & Communication Culture: Foster a coaching environment to drive high utilization of man‑hours and communicate organizational goals effectively to all staff members. Candidate Profile & Requirements Location: Doha, Qatar (Candidates accepted from inside or outside the country). Minimum Experience: 15+ years of relevant experience. Minimum Education: BA in Finance or Accounting. Languages: Professional proficiency in both Arabic and English. Specific Skills: Previous experience holding a similar position; deep exposure within GCC countries is a good plus. Must have specific industry expertise within Exchange Houses, Gold / Precious Metals, and leading a Digital App Launch. Schedule: 5 working days per week. Joining Time: Immediately or within 30 days.
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