The Group Performance Director is responsible for strategically overseeing and enhancing the operational efficiency and financial performance of the Group's portfolio companies.
Reporting regularly to executive leadership, the role involves monitoring key performance and financial metrics, analysing data to identify and resolve issues, and ensuring adherence to quality and financial standards across Group entities.
The Director leads the implementation of best practices and drives continuous improvement, with effective communication with stakeholders, financial discipline, and budget management as critical components.
Ultimately, the Group Performance Director ensures the delivery of high-quality services and supports the Group's overall business goals — including ensuring that acquired telecom and media companies perform against their business plans, generate the returns needed to service acquisition debt, and deliver sustainable dividends to the Group.
Strong understanding of leveraged acquisition financing structures, debt servicing, covenant compliance, and dividend planning across Group portfolio companies, with the ability to translate business plan targets into financial and operational performance outcomes.
Proficiency in analysing and interpreting Group-wide performance metrics and operational data, identifying trends, issues, and areas for improvement across portfolio companies.
Skills in forecasting, planning, and optimising operational capacity to maintain optimal performance across the Group during varying demand levels.
Excellent skills in reporting performance insights and collaborating with stakeholders, senior management, and the Board across Group entities.
Understanding of industry standards and regulatory requirements to ensure Group operations comply with relevant guidelines, supported by ERP knowledge, with SAP functional skills preferred.
Minimum 15 years of progressive experience in telecom or other network/technology-driven industries, with exposure to performance management, network operations, or service quality functions within fast-evolving digital markets.
At least 10 years in a senior management or leadership role, with a demonstrated track record of leading performance management, business excellence, or network/service quality functions at a Group or multi-entity level, ideally including exposure to markets undergoing major digital transformation such as 5G rollout, cloud adoption, and cybersecurity enhancement.
A finance background is required, with experience monitoring the financial performance of leveraged or acquired portfolio companies — including business plan adherence, dividend generation, debt servicing, and financing or refinancing processes.
Proven experience defining, cascading, and tracking KPIs and SLAs across multiple business units or operating companies; experience in Kazakhstan, Central Asia, or comparable emerging digital markets is a strong advantage.
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