Groups & Events Sales Executive

How does your working day look like

• Receive and respond to all group and event enquiries (Rooms and F&B) in a timely and professional manner.
• Qualify leads by assessing client requirements budget and potential.
• Maintain detailed records of all enquiries using the relevant CRM or event management system.
• Prepare tailored proposals and pricing based on client needs and hotel standards.
• Conduct site inspections and presentations to convert leads into confirmed bookings.
• Prepare and issue contracts ensuring terms and conditions are clearly communicated and agreed upon.
• Follow up with clients to secure confirmation and deposits within required timeframes.
• Act as the main point of contact for the client from confirmation to execution.
• Gather all necessary event details and input into the BEO (Banquet Event Order) system.
• Coordinate with relevant departments (kitchen service AV housekeeping etc.) to ensure all aspects of the event are aligned with client expectations.
• Organise preevent meetings (internal and/or with the client) as needed.
  Provide onsite support on the day(s) of the event to ensure smooth delivery.
• Liaise with the client during the event and resolve any issues promptly.
• Conduct postevent followup and collect feedback.
• Ensure all relevant systems are updated with accurate information (blocking space updating forecasts generating reports).
• Achieve individual and team sales targets (conversion rates revenue upsell).
• Support invoicing and payment followup in collaboration with finance.

Qualifications :

Your personality counts more than your CV

• Experience in hotel sales event planning or reservations (12 years preferred).
• Strong organisational and timemanagement skills.
• Excellent communication and interpersonal abilities.
• High level of accuracy and attention to detail.
• Proficiency in MS Office and hotel systems (Opera Delphi or similar).
• Flexibility to work evenings/weekends when required for events.
• A team player with a proactive and serviceminded attitude.

Additional Information :

Whats in it for you

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation
Experience: years
Vacancy: 1