Guest Communications Agent - Telephone & Front Desk

Kempinski Doha is seeking a Telephone Operator to handle all incoming calls from guests and internal sources with friendliness and care, following Kempinski and Leading Quality Assurance standards. You will maintain call records, relay messages, and manage wake-up calls while supporting emergencies as a central communications point.

Responsibilities include updating telephone lists, assisting guests with information, DND requests, and directing inquiries to the right colleagues.

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