Guest Communications Operator - Front Desk

Kempinski Doha is seeking a Telephone Operator to join its Rooms Division, Front Office & Guest Services. The role involves answering all incoming calls from guests and internal lines in a friendly, caring manner aligned with Kempinski and LQA standards.

The operator will manage messages, wake-up calls, Do Not Disturb preferences, and guest requests, acting as the hotel’s communications center in emergencies and ensuring accurate telephone records and up-to-date directory information.

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