Earth Hotels is seeking a Hosting and Reservations Lead to oversee the welcome and reservation experience across assigned outlets. You will coach Hosts and Bar Hosts, manage guest arrivals, seating and personalized service, and ensure accurate reservations and guest preferences in our systems.
You will coordinate with supervisors on seating rotations, service capacity and VIP/event handling, while maintaining handovers and upholding hygiene and safety procedures through SOPs and training.
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