Guest Experience Agent

Marriott International is seeking a proactive Guest Services Agent to answer, record, and process guest requests via telephone, email, chat, and mobile devices. You will operate the switchboard, handle wake-up calls, relay messages, and route calls to the correct departments to ensure guest satisfaction.

You will provide information on room features, hotel amenities, local areas of interest, and assist guests with internet access and guestroom entertainment while upholding company standards and

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