The Role: Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (e.g. check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.
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The Ritz-Carlton Hotel Company, L.L.C.
St. Regis Hotels & Resorts
Jing Hau