Head Of Airport Systems

Madre Integrated Engineering | Full time

• Manage preventive and preventive maintenance of airport systems.
• Oversee Passenger Processing & Biometric Systems, server infrastructure and Airport Management Systems.
• Lead technical specialists and ensure adequate certified manpower coverage.
• Manage Level-3 technical support and OEM escalations.
• Approve technical procedures, SOPs and preventive-maintenance schedules.
• Provide technical inputs for system changes through the Change Advisory Board.
• Lead root-cause analysis for major and recurring incidents.
• Monitor system performance and report to the Service Delivery Manager.

Requirements

• Bachelor’s degree or Diploma in Engineering/IT.
• Relevant certifications in airport systems such as SITA, airport applications, servers/infrastructure .
• ITIL Foundation preferred/required as applicable.
• Minimum 10 years of hands‑on experience with relevant airport or large‑enterprise systems.
• Previous team leadership experience.
• Strong technical, troubleshooting, OEM management and mentoring capabilities.
• Team-leadership training is an advantage.
• Must meet airport security, HSE and cybersecurity compliance requirements.

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