Head of Business operations will focus on bringing operational efficiencies in the logistics transport management of the Direct/Indirect Operations of the company's business by cost effective Logistics operations planning, by identifying new Recyclers, Logistics service provider & Material Service provider. Strengthening existing Recycler network, Logistics network & Material service provider network relationships and by develop a robust logistics/business network to ensure smooth business operations across Pan India.
Roles and Responsibilities
- Responsible for all operations planning & delivery.
- Ensuring to achieve required Gross Margin target.
- Help achieve positive unit economics by defining KPIs and tracking progress against KPIs.
- Ensure optimal levels of business costs for logistics and operations within agreed budgets.
- Manage direct and indirect operations for the region.
- Ensure business sourcing and processing costs/margins align with company expectations.
- Provide input on Market intelligence within the industry.
- Planning and brainstorming for market expansion & pitches.
- Manage stakeholders (internal & external), anchor key accounts, and develop new business relationships.
- Understand stakeholder business needs and collaborate with business teams to design operational action plans.
- Ensuring vendor / partner due diligence is validated and is in-check, before finalizing long-term agreements.
- Ensuring collections are completed within agreed payment cycle, so as to avoid unnecessary and prolonged overdues.
- Detail-oriented with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Managing & grooming operations team.
Key Requirements
18–25 years of experience in Logistics / Supply Chain / Reverse Logistics / Recycling / Waste Management/ Consumer durables/ FMCG
Strong experience in Pan-India logistics & operations, Channel development or recycler/vendor network management, cost optimisation, margin management, business expansion, stakeholder management and team leadership .
Preferred: Experience in reverse logistics and channel development
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UDIT - University of Design, Innovation and Technology
UDIT - University of Design, Innovation and Technology