We're partnering with one of the fastest-growing B2B SaaS companies in the MENA region who are hiring a Head of Research & Design to lead their Research & Design function, shaping how AI is embedded across their products and customer experience.
About the Role:
- Lead the Research & Design team, setting the direction while remaining hands-on.
- Own the end-to-end product experience across complex buyer and seller journeys.
- Lead agentic experience design, including how AI agents behave, interact with users and build trust.
- Build and evolve AI-native design systems designed for AI generation.
- Lead customer, market and industry research to help shape product direction.
Role Requirements:
- Proven experience building AI-powered or agentic products - this is essential.
- Demonstrable examples of products, prototypes or agents you personally helped build.
- Strong portfolio of commercially shipped products used by real customers.
- Experience leading both Product Design and User Research, while remaining hands-on.
- Strong practical AI knowledge across research, prototyping and design.
- Experience managing/ leading Design and Research teams and working closely with Product and Engineering.
- E-commerce experience strongly preferred.
Additional Information:
- Salary: 40K AED – 45K AED per month (TAX FREE).
- Hybrid role, with 1-2 months of fully remote work from anywhere Globally a year.
- Reporting to the VP Product.
- Relocation support for candidates outside the UAE.
- This position is based in Dubai, UAE and would require full relocation if you are not currently based here.
You must be able to show a product, prototype or agent you personally helped build in your portfolio. This is a portfolio-first search, not a CV first one.
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