JOB PURPOSE
The Head of Operations Real Estate is responsible for overseeing the overall operations of the real estate
business ensuring efficient property management leasing sales support facility operations and
administrative functions. The role focuses on improving operational efficiency maintaining high service
standards ensuring regulatory compliance and driving business performance while supporting the
companys strategic objectives.
DUTIES AND RESPONSIBILITIES
Primary Task:
Oversee the day-to-day operations of the real estate portfolio including leasing property
management maintenance and tenant relations.
Develop and implement operational strategies policies and procedures to improve business
performance.
Ensure compliance with all applicable UAE real estate laws regulations and company policies.
Monitor operational budgets control costs and optimize resource utilization.
Lead mentor and manage operations teams including property managers leasing staff and
administrative personnel.
Coordinate with Finance HR Legal and other departments to ensure smooth business operations.
Establish and monitor Key Performance Indicators (KPIs) to measure operational effectiveness.
Review operational reports and recommend process improvements to enhance efficiency and
customer satisfaction.
Manage vendor and contractor relationships ensuring quality service delivery and compliance with
contractual obligations.
Oversee preventive and corrective maintenance programs for managed properties.
Resolve escalated tenant landlord and client concerns promptly and professionally.
Ensure timely renewal of property-related permits licenses contracts and service agreements.
Identify operational risks and implement mitigation strategies.
Support business development initiatives by improving operational capabilities and customer service
standards.
Prepare operational reports and present performance updates to senior management.
Lead the implementation of automation initiatives to streamline operational processes improve
productivity and reduce manual work.
Identify opportunities to leverage Artificial Intelligence (AI) solutions to enhance operational efficiency
and data-driven decision-making.
Collaborate with IT and system vendors to ensure business applications are effectively implemented
integrated maintained and continuously improved.
Act as a strategic business partner by understanding operational challenges and providing process
improvement and technology-driven solutions.
REQUIRED SKILLS EXPERIENCE AND EDUCATION
Skills:
Strong understanding of UAE real estate regulations leasing practices and property management
operations.
Experience managing residential portfolios.
Property and facilities management
Budgeting and financial management
Experience:
Minimum of 810 years of experience in real estate operations with at least 35 years in a managerial
or leadership role.
Education:
Bachelors degree in Business Administration Real Estate Management Property Management or a
related field.
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
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