Location: Al Zorah Beach Resort, Ajman, United Arab Emirates
About Us
Set within a rare natural paradise just a short drive from Dubai, Al Zorah Beach Resort is a sophisticated coastal retreat framed by protected mangroves, white sand beaches, and vibrant lagoons.
As we undergo an exciting transformation guided by the highest global standards in luxury hospitality, this is a unique opportunity to be part of a journey that will culminate in the grand opening of Four Seasons Resort Ajman at Al Zorah.
From exceptional dining experiences to thoughtful moments of connection, our resort reflects understated elegance, personalised service and a genuine sense of place.
Our Ideal Candidate
A natural sense of hospitality, a welcoming presence and genuine enjoyment of engaging with people are at the heart of this role.
The ideal candidate understands the importance of a thoughtful first impression and takes pride in making every guest feel recognised and at ease. With excellent communication skills, attention to detail and the ability to remain composed during busy service periods, you will help create a seamless dining experience from arrival to departure.
Key Responsibilities
- Welcome guests warmly and professionally, creating a positive first impression.
- Manage restaurant reservations, seating arrangements and table availability to ensure a smooth flow of service.
- Escort guests to their tables and provide a thoughtful introduction to the dining experience.
- Recognise returning guests and maintain accurate records of preferences and special occasions.
- Respond to telephone enquiries, reservation requests and guest messages promptly and professionally.
- Coordinate closely with the service team to manage seating priorities, waiting times and special requests.
- Communicate guest preferences, dietary requirements and celebrations to the relevant team members.
- Handle guest enquiries and concerns with discretion, escalating matters when appropriate.
- Maintain a welcoming, organised and presentable reception area.
- Support the Food & Beverage team in delivering consistent luxury service standards.
Qualifications & Experience
- Previous experience as a Hostess, Restaurant Receptionist or in a similar guest-facing role within luxury hospitality is preferred.
- Excellent verbal communication and interpersonal skills.
- Fluency in English is required; additional languages are an advantage.
- A professional appearance, polished manner and genuine enthusiasm for hospitality.
- Strong organisational skills and the ability to manage reservations and guest flow efficiently.
- Familiarity with restaurant reservation systems or hotel operating systems is an advantage.
What We Offer
- The opportunity to be part of a distinctive luxury beachfront resort.
- An exciting journey towards the opening of Four Seasons Resort Ajman at Al Zorah.
- Competitive tax-free salary and service charge.
- Medical insurance, annual leave, flight benefits and end-of-service gratuity.
- Complimentary accommodation, transportation and employee meals.
- Learning, development and career growth opportunities.
- A welcoming team environment where genuine hospitality and individual contributions are valued.
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