- Present a positive first impression of the establishments friendliness excellent service and high standards.
- Greet guests upon arrival inform guests of their wait time monitor a waiting list enter names into the computer system and show guests to their table and bid them farewell as they leave.
- Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff.
- Answer incoming calls to the restaurant and provide appropriate service.
- Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders and to receive payments by validating credit charges; approving checks; accepting currency.
- Handling guest reservation details from the reservation system table allocation dietary requirements billing.
Qualifications :
- Proficiency in Micros
- Ability to focus attention on guest needs remaining calm and courteous at all times.
- At least 1 year experience working on a similar role.
- Hospitality background is preferred.
- Fluency in English; additional languages are a plus.
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
Remote Work :
No
Employment Type :
Full-time
Key Skills Restaurant Experience,OpenTable,Food Service,Customer Service,Hospitality Experience,Basic Math,Guest Relations Experience,Host/Hostess Experience,Guest Services,Cash Handling,Phone Etiquette,Writing Skills
Experience: years
Vacancy: 1
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