Hotel Guest Communications Specialist

Al Ain Rotana in Abu Dhabi is seeking a Telephone Operator for our Front Office. You will handle guest calls, transfer lines, and provide courteous and professional service to ensure memorable stays.

You will greet guests by name, stay informed about hotel services, and use Opera PMS to access guest profiles. The role emphasizes accuracy, timeliness, and teamwork in a fast-paced hotel environment.

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