Hotel Receptionist

Benefits

As per UAE Labor law+ OT Pay/Offset leave+ Duty meals+ airline ticket

Job Location

Dubai, UAE

About the Client

A 5 star hotel based in Dubai.

Job Description

• Welcome guests professionally and manage check-in and check-out procedures as per SOP
• Handle guest inquiries, telephone calls, reservations-related coordination, complaints, and special requests.
• Coordinate closely with Housekeeping, Reservations, Concierge, Bell Desk, F&B, and other hotel departments as needed.
• Maintain accurate guest records, process payments and deposits, prepare required front-office reports

Qualifications

• High School graduate or equivalent.
• At least 1 year of experience as a receptionist in a 4- or 5-star hotel; home country experience is acceptable.
• Clear English communication skills with good guest handling and customer service skills.
• Presentable, professional, and well-groomed with a strong customer-service attitude.

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