Housekeeping Attendant - Public Area

Job description

Housekeeping Attendant - Public Area (14694)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an experienced Housekeeping Attendant to join our team at One&Only Royal Mirage Resort in Dubai.

With the global growth of our brands, you will be an integral part of Resort’s success and your role goes beyond developing potential relationships with our clients. Where you will give high quality service, supply, provide turn-down for guest rooms and suites as per resort standards.

• To report for duty punctually and ensure proper grooming as per hotel policy.
• To attend daily briefing in selected areas conducted by Supervisor/Manager.
• Be fully trained on resort standards and procedures required to carry out daily tasks.
• Use and maintain all chemicals, supplies and equipment as per hotel standards.
• Clean, replenish and prepare all guest rooms as per hotel standards.
• Move and position cleaning trolley in the corridor ensuring a safe and hazard free corridor as per hotel policy.
• To follow the resorts key control policy.
• Operate machinery and equipment accordingly.
• Report malfunctioning tools, incidents, and guest room issues correctly to supervisor and to Engineering department.
• Report lost and found articles as per hotel policy.
• Report in-room safe issues as per hotel standards and policies.
• Report unusual guest behavior or activities as per hotel standards.
• Have thorough knowledge of the layout of the guest rooms and corridors, and all housekeeping storage spaces with what they hold.
• Follow hotel’s health and safety policies and procedures.
• Attend trainings necessary for the tasks and as per hotel requirements.
• Carry out any other job-related duties when requested by the hotel.

Suitable candidate will be reporting directly to the Housekeeping Supervisor. He/She must be highly qualified and must have at least 1-2 years’ experience in an upscale luxury hospitality industry or five-star hotels. He/She must have a background with impeccable attention to details, analytical skills, exceptional training skills, highly talented in motivating others, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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