Responsibilities:
- Report for duty punctually wearing the correct uniform and name tag at all times.
- Manage room status reports assignments and updates including VIP rooms and special requests.
- Coordinate with Front Office and Floor Supervisors regarding arrivals departures and room status.
- Handle telephone inquiries log messages and respond to requests from Royal Service promptly and politely.
- Maintain accurate records including logbooks lost and found items and filing systems.
- Monitor and control key distribution and pager assignments.
- Liaise with Engineering department regarding maintenance and out-of-order rooms.
- Inform security of any emergencies brought to Housekeepings attention.
- Maintain high standards of personal hygiene and adhere to fire and safety rules.
- Foster good working relationships with colleagues superiors and other departments.
Qualifications :
- Excellent communication both written and verbal
- Ability to handle multiple tasks simultaneously
- Ability to prioritize responsibilities
- Ability to resolve situations involving guest challenges
- Excellent knowledge of Microsoft Word Excel Power point and Internet usage
Remote Work :
No
Employment Type :
Full-time
Key Skills Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,10 Key Calculator,Copywriting,Cash Handling,Planograms,Stocking
Experience: years
Vacancy: 1
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