Housekeeping Order Taker (Emirati) | The Mangroves Abu Dhabi, LXR Hotels & Resorts

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!

Job Description

Housekeeping Order Taker (Emirati) , you will be at the heart of creating exceptional guest experiences. From coordinating guest requests to ensuring seamless communication within the Housekeeping team, you’ll play an important role in delivering personalized service and spreading the light and warmth of hospitality, making every guest feel truly cared for throughout their stay.

Responsibilities

Here’s what you'll do during a typical day:

• Handle incoming guest requests and inquiries related to Housekeeping, ensuring prompt, professional, and courteous service in line with luxury hospitality standards.
• Coordinate with the Housekeeping team to ensure timely delivery of guest amenities, special requests, and other housekeeping services.
• Maintain accurate records of guest requests, room status updates, and daily housekeeping activities using hotel systems.
• Communicate effectively with Front Office, Engineering, and other departments to ensure seamless operations and exceptional guest experiences.
• Support the Housekeeping leadership team with administrative tasks, daily reports, and departmental coordination while upholding Hilton's service standards.

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

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