HR Administrator

About the role

We're looking for an organised, detail-driven HR Administrator/Coordinator to keep our people processes running smoothly. You'll be the first point of contact for employees, own the accuracy of our HR records, and make sure every new joiner and existing team member has their visa, labour permit and paperwork in order.

Key responsibilities

Onboarding

• Run the end-to-end onboarding process for new staff: Employee documents, forms, system set-up and first-day coordination
• Collect, verify and check all employee documents (passport, Emirates ID, visa, qualifications, professional licences, contracts and other required paperwork) for accuracy, validity and completeness
• Create new employee profiles in our HR platform (Bayzat) and upload all personal, employment and document data accurately
• Coordinate with store managers and department heads so new starters are welcomed and prepared

Employee data and records

• Maintain accurate, up-to-date employee profiles and records in Bayzat
• Check and upload updated documents and data as they change (renewals, new passports, status or role changes)
• Track document expiries and personal details, and keep personnel files complete and confidential

Visas and labour permits

• Coordinate new visa applications, labour permits, renewals and cancellations for employees
• Monitor expiry dates for visas, Emirates IDs, labour cards, medical insurance and other documents, and start renewals well ahead of time
• Liaise with our PRO provider and government entities to keep applications moving and resolve issues

Employee support

• Act as the first point of contact for employee HR queries, including contracts, documents, leave, payroll questions and general policy
• Respond promptly and professionally, and elevate to the HR Manager where needed

About you

• Bachelor's degree in HR, Business Administration or a related field (or equivalent experience)
• 2-4 years of experience in UAE HR administration
• Solid knowledge of UAE labour law, visa and labour permit processes (MOHRE, ICP/GDRFA)
• Hands-on experience with an HRIS (Bayzat experience is a plus)
• Strong data-entry accuracy and an eye for spotting discrepancies in documents (name spellings, dates, expired or mismatched details)
• Excellent attention to detail and strong organisational skills; you don't let deadlines or expiry dates slip
• Strong written and spoken English
• Professional, approachable, and trusted with confidential information
• Be part of a fast-growing, well-recognised retail brand in the UAE
• A varied role with real ownership and room to grow within HR
• Work closely with an experienced HR team and store leadership

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