HR Assistant AMZL UAE

At Amazon were working to be the most customercentric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build the place to find and buy anything online this is your chance to make history. We are looking for a dynamic organized selfstarter to join our Human Resources department as a HR Assistant supporting our Operations teams.

Key job responsibilities

The HR Assistant is both a strategic and handson role that provides Human Resources support to our customer service centers. The role is critical in executing our people initiatives providing great internal customer support and driving HR functional excellence and process improvement. Tasks vary in volume and complexity and include internal auditing as well as internal and external reporting. They provide answers to questions regarding a broad range of human resources benefits and payroll topics. They manage cases projects and partner relationships with varying degrees of complexity. They adhere to strict confidentiality standards. Work is performed within Service Levels.
Responsibilities Include but are not limited to:
Responds quickly and accurately to questions from employees. Ensures that employee documentation is complete and accurate
Acts as a Subject Matter Expert for employees escalates as appropriate.
Provides training and guidance on policies processes and systems to stakeholders and team members
Creates and distributes standard communications
Audits and analyzes key findings.
Leads process improvement initiatives. Develops suggestions for improvements to maximize value of resources.
Performs project tasks as directed
All other duties and responsibilities as needed

*Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. This position will be required to work night shift. Full shift flexibility including overtime holidays and weekends is needed for this role.

6 months of human resources experience
6 months of customer service experience
High school or equivalent
6 months of Microsoft Office products and applications experience
Experience in confidential environments

1 years of human resources experience
1 years of customer service experience
1 years of Microsoft Office products and applications experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.