o handle day-to-day HR Services Help desk operations and provide first level support to resolve reported technical problems or route complaints/requests to support engineer or the relevant IT functions as per the complexity of the task.
Maintain and monitor request logs to follow up on the requests received.
Minimum Qualifications:Bachelor's degree
3-5 years of experience in HR Support or helpdesk operations
Job Specific Skills: Working knowledge on desktop hardware, operating system, software application and network troubleshooting Strong knowledge and experience in ITIL service desk implementation and performance tuning Good Knowledge about Computers & Operating systems Ability to learn & adopt to new networks installed at the organization Communication Skills High-level experience in customer support services Analytical mindset Ability to formulate plans, designs, practices, policies and procedures related to operation and new projects #J-18808-LjbffrThis listing is sourced from a third-party job board. Applying will redirect you to the original posting.
Honeywell Technologies