HR Officer

Employee Relations and HR Operations

• Act as the first point of contact for employee HR-related queries and ensure timely professional resolution
• Handle employee relations matters including grievances disciplinary actions investigations warnings and documentation in accordance with company policies and applicable labour laws
• Manage the complete employee lifecycle including onboarding HR induction probation confirmation contract management transfers exits and maintenance of employee records
• Ensure employee files contracts and HR documentation are accurate complete confidential and audit-ready

Talent Acquisition and Workforce Planning

• Support manpower planning and coordinate recruitment activities to meet staffing requirements within agreed timelines
• Manage recruitment coordination from sourcing and screening through interview scheduling offer processing onboarding and joining formalities
• Build and maintain an active CV database and structured talent pipeline for current and future hiring requirements
• Coordinate with recruitment agencies universities job portals and other sourcing partners to strengthen candidate pipelines
• Support hiring managers with candidate coordination interview feedback follow-up and recruitment status reporting

Performance Management

• Coordinate the annual and periodic performance appraisal process in line with organisational timelines
• Follow up with managers and employees to ensure completion of goal setting reviews feedback and appraisal documentation
• Maintain accurate performance-management records trackers reports and dashboards
• Support performance-related discussions and documentation where required

Learning and Development

• Coordinate training and development programmes including training nominations approvals attendance records vendor coordination feedback collection and documentation
• Support the identification of learning needs in coordination with department heads and managers
• Maintain training records and reports to monitor employee development activities and compliance requirements

HR Policies and Organisational Development

• Support the development review implementation and communication of HR policies procedures SOPs job descriptions and organisational structures
• Ensure HR policies and processes are consistently applied across the organisation
• Assist with organisational-development initiatives employee engagement activities and process-improvement projects
• Promote a positive compliant and employee-focused work environment

HR Administration and Reporting

• Prepare and maintain HR reports dashboards manpower reports recruitment trackers turnover data employee databases and other HR analytics
• Maintain digital and physical filing systems in line with document-control confidentiality and audit requirements
• Coordinate employee medical insurance processes including enrolment additions deletions claims support employee queries renewals budgeting and cost tracking
• Issue employment-related documents including salary certificates experience letters employment certificates and other HR correspondence

Internship and Documentation Management

• Coordinate internship programmes including intern onboarding documentation attendance monitoring evaluation completion formalities and certificates
• Ensure all employee-related documentation is issued accurately professionally and within required timelines

Process Improvement and HR Initiatives

• Identify opportunities to improve HR workflows documentation reporting accuracy employee experience and operational efficiency
• Support HR digitalisation initiatives including HRIS utilisation automated trackers dashboards and paperless documentation
• Undertake additional HR and administrative responsibilities as assigned by management

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline.
• Professional HR certification such as CIPD, SHRM, or equivalent will be an advantage.
• Minimum 4–7 years of HR generalist experience, preferably within a structured corporate, industrial, retail, hospitality, services, or multi-site environment.
• Experience across employee relations, HR operations, recruitment, onboarding, performance management, employee documentation, and HR reporting.
• Exposure to UAE labour law and HR compliance requirements will be preferred.
• Experience using HRIS platforms, Microsoft Excel, and HR reporting tools is required.

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