On a shift basis, manage and complete tasks set within a defined timeframe within the Cargo warehouse operation i.e. planning and oversight on key activities, routes and products, with focus on defined performance requirements in relation to OTP, Cargo IQ, SLA’s and FAB, EASC’s FAP,etc.
Accountabilities:
Extend focus on inbound quality i.e.monitoringof physical built and validation of weight & volume to avoid stow loss,optimizeonward connections and max. Revenue and/or messaging i.e. pre-alerts, contacts, FWB/FHL, SHCs, Cargo IQ.
Implement best practices, and get buy-in from the Service Providers, to reduce operational discrepancies and support improved capacityutilization
Monitoring of red routes, space optimization in line with Cargo Load planning using cargo spot – pre-carrying shipments, review of connections, potential no shows/misconnectionand replacement /swap of loads
Monitor work progress and services and ensure compliance with all regulatory requirements including Health, Security and Safety e.g. ULD properly lashed and secured, wearing of PPE.
Establish andmaintainclose working relationships with the Service Providers for providing sufficient resources to achieve On-Time Departure Performance especially for freighter and RFS operation.
To support the CargoOperationsCenterDuty Manager to deliver departmental and corporate targets and goals.
Support toestablishbest practices to enable revenue budget achievement and to support service delivery, costsavingsand compliance to Safety & Security regulations.
Support implementation of measurement tools to gauge overall performance of flights and resources and implement KPI’s to highlight business needs and requirements.
Spot checks for HDU and TRU units from network - TRU/HDU are topped up to max space or coordination with origin for update of VOL in system ifrequiredforpossible adjustmentof freight charges
Provide on job training, coaching and advice to GHA staff to upgrade their skills,knowledgeand confidence level.
Being flexible with operations shift requirement and able to work in all positions below the titleposition, whichmeans cross skill functionality is a prerequisite with focus on continuous development of competency level.
Educated to at least high school level, withacquiredspecialization in cargo handling operations.
Successful completion of cargo and dangerous goods courses arerequiredas well as courses in live animals,aircraftweight and balance and general cargo procedures.
At least3years of cargo operations experience.
Fully conversant with cargo handling processes,proceduresand regulatory compliance expectations.
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