We are seeking for a proactive & tech-savvy I.T Coordinator to support and maintain all hotel information technology systems to ensure smooth daily operations excellent guest experience and secure handling of data. This role provides technical support to hotel departments and coordinates with external vendors to ensure reliable IT services across the property.
- Provide daily IT support to hotel departments including Front Office Finance F&B etc.
- Support and maintain hotel systems such as PMS & POS systems
- Maintain and monitor hotel Wi-Fi and network connectivity for both guests and staff
- Troubleshoot hardware and software issues including computers printers servers switches and mobile devices
- Manage user access permissions and passwords in accordance with hotel security policies
- Coordinate with IT vendors system providers and service contractors
- Ensure regular system backups updates and antivirus protection
- Maintain IT asset inventory and software licensing records
- Support new system installations upgrades and hotel openings or renovations
- Provide basic IT assistance related to guest technology issues when required
- Ensure compliance with data protection cybersecurity and brand standards
Qualifications :
- Prior experience in hospitality industry preferred
- Knowledge of hotel IT systems (PMS POS Wi-Fi key card systems)
- Strong understanding of Windows OS Microsoft 365 email systems
- Basic networking knowledge (LAN WAN routers switches)
- Familiarity with CCTV and access control systems
- Troubleshooting skills for hardware and software
- Service-oriented mindset with attention to guest satisfaction
Additional Information :
Additional Language is an added advantage.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills Corporate Risk Management,Electronics,Infection Control,Bakery,ELV,Accident Investigation
Experience: years
Vacancy: 1