We are looking for a skilled ICT Governance Change Management Specialist to lead and govern the technology change management lifecycle The role ensures that all technology changes are implemented in a controlled compliant and business-aligned manner minimizing risk while maximizing value This position plays a critical role in maintaining operational stability and enabling continuous improvement Key Responsibilities
Lead and govern the end-to-end technology change management lifecycle Develop implement and enforce change management policies standards and frameworks Manage and facilitate Change Advisory Board CAB meetings Assess and approve technology change requests based on risk impact and readiness Ensure technology changes align with overall business strategy and objectives Oversee change impact assessments rollback plans and implementation schedules Monitor change performance success rates and post-implementation reviews PIRs Qualifications
Bachelor’s degree in Information Technology, Computer Science, or a related discipline Minimum 5 years of experience in ICT operations, change management, or a related role Strong knowledge of IT service management and change management best practices Experience working with governance frameworks and structured approval processes Excellent analytical, coordination, and documentation skills Proficiency in Arabic and English (spoken and written) Relevant certifications (e.g., ITIL, COBIT) are considered a plus
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