An IRD Ordertaker is on the front line of guest interactions. You will be the first point of contact in In-room Dining and will primarily be responsible for taking guest orders over the phone and ensuring the same is delivered on time. You will ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments ensuring the timely and efficient operation of the IRD outlet. You will have complete knowledge of the menus beverages services and facilities provided by the hotel and continuously develop your professional skills to increase guest satisfaction further. You will ensure a safe & hygienic work area and uphold the privacy rights of the guests.
Qualifications :
High School diploma
Previous experience in Food & Beverage/Restaurant operations
Passion for excellent service
Excellent team player
English speaking
Remote Work :
No
Employment Type :
Full-time
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Marriott Hotels Resorts
Marriott Hotels Resorts
AccorHotel