About F-Technologies:
F-Technologies is a Dubai-based technology company designing and operating enterprise infrastructure, digital platforms, and technology products across the UAE and the Gulf. We hold ourselves to high engineering and design standards with an automation-first, security-first, quality-first mindset — and we're growing the team to match that ambition.
About the Role:
F-Technologies is looking for an experienced Infrastructure Lead / Platform Owner to lead the reliability, security, availability, automation, and operational maturity of our enterprise infrastructure. This role was created to raise the operational maturity of our infrastructure team — you will be expected to establish clear ownership, accountability, automation standards, change communication processes, and a proactive engineering culture from day one. You will own infrastructure standards, private cloud governance, virtualization strategy, container platform governance, disaster recovery, production change control, security posture, incident escalation, and technical leadership for the infrastructure team. The ideal candidate is a hands‑on infrastructure leader who has done this before in mature environments and knows exactly how to turn a reactive team into a proactive one.
Key Responsibilities:
Infrastructure Leadership:
- Own infrastructure architecture, standards, governance, and operational maturity.
- Lead infrastructure planning across Linux, Windows, private cloud, application servers, networking, security, containers, and business systems.
- Define and enforce infrastructure operating standards.
- Review major infrastructure and production changes before implementation.
- Lead technical decisions for availability, scalability, monitoring, security, backup, and disaster recovery.
- Ensure manual recurring work is converted into automation backlog items.
Virtualization, Private Cloud & Container Platform Governance:
- Define virtualization standards, VM lifecycle policies, template standards, backup standards, and capacity planning models.
- Oversee platforms such as VMware, Hyper‑V, Proxmox, OpenStack, Nutanix, Azure Stack, or similar.
- Define containerization standards for Docker, Kubernetes, OpenShift, Helm, registries, image scanning, secrets, namespaces, RBAC, and resource limits.
- Ensure every VM and containerized workload has an owner, backup plan, monitoring, access model, and documentation.
- Prevent VM sprawl and container sprawl through governance.
High Availability & Disaster Recovery:
- Design and maintain high-availability infrastructure.
- Own backup validation, restore testing, and disaster recovery planning.
- Define RPO/RTO targets for critical systems.
- Conduct DR simulations and infrastructure resilience reviews.
- Ensure critical systems have documented recovery procedures.
Security & Access Governance:
- Oversee infrastructure security controls across Windows, Linux, private cloud, containers, network, application servers, CRM, ERP, SharePoint, and Microsoft 365.
- Enforce MFA, least privilege, access reviews, audit trails, and secure secrets management.
- Lead patch governance and vulnerability remediation priorities.
Incident & Escalation Management:
- Lead major production incidents and coordinate technical response.
- Ensure incident severity, escalation, RCA, and post-incident improvement processes are followed.
- Maintain production runbooks and escalation procedures.
- Participate in the on‑call rotation for critical production incidents.
Team Leadership & Cross‑Training:
- Provide technical guidance to systems, application server, and DevOps engineers.
- Lead cross‑training across the infrastructure team so that each engineer can cover for the others during absences; ensure all critical systems have documented runbooks, not tribal knowledge.
- Maintain a shared on‑call rotation across the team with clear escalation paths so no single person is a dependency.
- Assign primary and backup ownership for all infrastructure systems.
Required Qualifications:
- 8+ years in infrastructure, platform engineering, systems engineering, DevOps, private cloud operations, or enterprise IT operations.
- Strong experience leading production infrastructure in mature enterprise environments.
- Strong knowledge of Linux and Windows Server environments.
- Proven experience building or operating private cloud / virtualization platforms.
- Experience with HA, backup, DR, incident management, and RCA.
- Strong understanding of security-first infrastructure operations.
- Must be based in Dubai, UAE.
Preferred Qualifications:
- ISO 27001, SOC 2, PCI‑DSS, UAE PDPL, GDPR, or similar compliance environments.
- Strong preference for candidates with experience in regulated, policy‑driven environments — semi‑government entities, banking, telecom, energy, healthcare, or defense — where formal Change Advisory Boards, documented custodianship, audit trails, and strict process compliance are standard operating practice.
Compensation:
Competitive salary commensurate with experience — range shared during the screening call.
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