Inside Sales Manager
Location: Wheeling, Illinois – On-site
Position based on-site in Wheeling, Illinois .
Candidates must live within a reasonable commuting distance;
no relocation assistance available .
Industry: Machine Tool Accessories / Work holding & Clamping Systems
Role Summary
Our client is an established international manufacturing group specializing in work holding and clamping systems for machine tools , serving turning, milling, and other precision manufacturing applications.
They are seeking a hands-on Inside Sales Manager to lead a team of three while providing commercial and technical support to customers and the Outside Sales team.
This is a working manager role , combining people management with daily involvement in quotations, customer inquiries, and order support. The ideal candidate brings strong technical aptitude and a disciplined, collaborative approach.
Key Responsibilities
- Lead, coach, and develop the Inside Sales team (3 people) , establishing clear priorities, processes, and accountability.
- Manage daily quotations, customer inquiries, order support , and follow-up activities.
- Provide product and technical support to customers and sales representatives.
- Partner with Outside Sales to ensure timely and accurate commercial support.
- Coordinate with Engineering on product and application requirements and with Marketing on commercial initiatives.
- Resolve customer issues and improve Inside Sales workflows and responsiveness.
Candidate Profile
- 5–15 years of relevant experience in Inside Sales, Technical Sales Support, Sales Operations, or a related customer-facing function.
- Previous experience managing, supervising, or developing team members.
- Background in technical/mechanical industries , preferably machine tools, workholding, tooling, machining, industrial equipment, or engineered products.
- Strong technical aptitude and ability to understand mechanical products and applications.
- Experience supporting an Outside Sales organization.
- Strong organizational, customer-service, and problem-solving skills, with attention to detail.
- Collaborative, professional, and non-confrontational leadership style .
- Hands-on and flexible, with the ability to manage changing priorities.
Compensation
- ABS depending on eperience
- Performance-based incentives tied to established goals.
- Additional company benefits.
- Target start date: As soon as possible .