Insurance Advisor - Group Medical

Insurance Sales Advisor – Group Medical / Group Health

Work Arrangement: Onsite

Location: Dubai, UAE

Compensation: AED 6,000 - 7,000

Role Purpose

We are looking for a high-performing, target-driven Insurance Sales Advisor – Group Medical / Group Health to join our Group Medical team. The role focuses on corporate medical insurance sales, new-business acquisition, revenue generation, account management, and retention of existing corporate clients.

The successful candidate will be responsible for engaging businesses, understanding their employee healthcare requirements, recommending suitable group medical insurance solutions, preparing and presenting quotations, negotiating with clients, and converting opportunities into successfully issued policies. The role also involves managing corporate renewals, strengthening client relationships, and identifying opportunities to grow existing accounts.

The ideal candidate will have a proven sales track record, strong consultative selling skills, and the ability to engage business owners, HR teams, finance teams, and other corporate decision-makers.

Prior UAE Group Medical Insurance experience is highly preferred. However, strong sales professionals from other insurance lines, banking, financial services, B2B sales, or other target-driven industries may also be considered if they can demonstrate a consistent and verifiable performance record.

Key Responsibilities

1. Group Medical Insurance Sales & Business Development

• Manage assigned Group Medical Insurance leads and convert opportunities into successfully issued corporate medical insurance policies.
• Identify and engage prospective corporate clients to generate new business opportunities.
• Engage business owners, HR managers, finance teams, and other relevant decision-makers to understand their employee medical insurance requirements.
• Build and maintain a pipeline of prospective corporate accounts through proactive outreach, follow-ups, referrals, and relationship-building activities.
• Understand corporate requirements, including employee headcount, workforce demographics, budget, geographical coverage, provider networks, benefits, and service expectations.
• Recommend suitable group medical insurance solutions based on client requirements, employee needs, budget, and available insurer offerings.
• Prepare and present quotations from suitable insurers, explain coverage options, and manage client objections effectively.
• Negotiate with prospective clients to secure competitive terms and close new-business opportunities.
• Maintain consistent follow-up throughout the sales cycle, from initial engagement and requirements gathering to quotation, negotiation, and policy issuance.
• Consistently achieve or exceed defined new-business, revenue, conversion, and productivity targets.

2. Corporate Account Management & Renewals

• Proactively manage assigned corporate client portfolios and retain existing business through timely engagement, relationship management, and competitive renewal solutions.
• Initiate renewal discussions well in advance of policy expiry to allow sufficient time for requirements gathering, quotation preparation, negotiation, and decision-making.
• Review existing corporate coverage and understand changing employee demographics, business requirements, and client expectations.
• Coordinate renewal quotations with insurers and present suitable renewal options to corporate clients.
• Identify retention risks, including competitor approaches, pricing concerns, coverage gaps, service issues, and changes in client requirements.
• Negotiate renewal terms and recommend appropriate alternatives to protect existing business while meeting client expectations.
• Maintain regular communication with corporate clients to strengthen relationships and improve retention.
• Identify opportunities to expand existing accounts through additional coverage requirements, increased employee enrolment, or other suitable insurance solutions.
• Track renewal pipelines and follow up consistently to ensure timely renewal decisions and minimise business loss.
• Take ownership of assigned accounts and ensure that renewal opportunities are managed proactively rather than reactively.

3. Customer Advisory & Solution Presentation

• Develop a clear understanding of corporate medical insurance products, coverage structures, benefits, exclusions, deductibles, co-payments, provider networks, and policy conditions.
• Explain group medical insurance options in a clear and professional manner to business owners, HR representatives, finance teams, and other stakeholders.
• Help clients understand differences between available plans, insurer offerings, coverage limits, and pricing structures.
• Recommend suitable solutions based on employee needs, corporate budgets, workforce requirements, and client priorities.
• Address customer queries and objections regarding premiums, benefits, network access, coverage limitations, and policy terms.
• Maintain a consultative approach focused on customer requirements, long-term relationships, and appropriate insurance solutions rather than purely price-driven selling.
• Ensure clients have the information required to make informed decisions about their group medical insurance coverage.

4. Corporate Client Onboarding & Policy Issuance

• Collect and validate the required corporate information and supporting documentation for quotations, policy issuance, and renewals.
• Coordinate with clients to obtain employee census data, company documents, and other information required by insurers.
• Ensure accurate communication of employee headcount, demographic details, coverage requirements, and other relevant underwriting information.
• Coordinate with insurers, underwriting, operations, and internal support teams to facilitate quotations, underwriting requirements, policy issuance, and renewals.
• Follow up on outstanding documents, clarifications, approvals, and requirements to minimise delays.
• Keep corporate clients informed about the progress of their cases and communicate updates in a timely and professional manner.
• Maintain accurate records of quotations, client communications, policy details, and renewal status.
• Ensure a smooth transition from the sales process to policy issuance and subsequent servicing.

5. Sales Pipeline Management & Performance Tracking

• Maintain accurate and up-to-date corporate lead, opportunity, and renewal records within the CRM.
• Track sales activities, quotations, follow-ups, negotiations, expected closures, and renewal outcomes.
• Monitor the status of assigned opportunities and proactively address delays or obstacles affecting conversion.
• Maintain visibility of the corporate sales pipeline and prioritise opportunities based on potential revenue, timelines, and probability of closure.
• Analyse individual sales performance against assigned targets and identify opportunities for improvement.
• Maintain appropriate records of sales achievements, revenue generated, conversion rates, and renewal performance.
• Participate in performance reviews and provide updates on pipeline status, prospective business, renewal risks, and expected closures.

6. Cross-Functional Coordination & Customer Experience

• Work closely with insurers, underwriting, operations, claims, and internal support teams to resolve corporate client requirements efficiently.
• Coordinate with relevant stakeholders to address quotation requests, documentation requirements, policy issuance, and renewal-related queries.
• Support the resolution of client concerns by engaging the appropriate internal teams and following through until closure.
• Build strong working relationships with internal stakeholders to ensure efficient case handling and a positive customer experience.
• Identify opportunities for cross-selling, referrals, and additional business from new and existing corporate accounts.
• Maintain high standards of customer service, compliance, documentation accuracy, and professional conduct throughout the customer lifecycle.

Candidate Profile & Experience

• Preferably 2+ years of proven sales experience in a target-driven environment.
• Prior experience selling Group Medical / Group Health Insurance in the UAE is a strong advantage.
• Candidates with strong sales performance from other insurance lines, banking, financial services, B2B sales, corporate sales, or other high-performance sales environments may also be considered.
• Experience engaging corporate clients, business owners, HR managers, finance teams, or other business decision-makers is highly desirable.
• Experience in new-business acquisition, account management, and corporate relationship management is an advantage.
• Experience managing corporate renewals, retention, and existing client portfolios is highly desirable.
• Experience in telephone-based sales, outbound calling, lead management, and maintaining a sales pipeline is beneficial.
• Familiarity with UAE medical insurers, corporate medical insurance plans, provider networks, and group underwriting requirements is preferred.

Proven Sales & Retention Track Record – Critical Requirement

We are specifically looking for candidates who can demonstrate and validate their past performance in new-business sales and, where applicable, corporate account management, renewal retention, and revenue generation.

Candidates should be able to demonstrate:

• Monthly or quarterly sales targets versus actual achievement.
• Consistent achievement of 100% or more of assigned sales targets.
• New corporate accounts acquired and group medical policies successfully closed.
• Gross Written Premium (GWP) or other relevant revenue generated.
• Retention and renewal performance for existing corporate accounts, where applicable.
• Incentive or commission earnings reflected in payslips or incentive statements.
• Awards, recognitions, or performance certificates.
• Promotions achieved based on performance.
• Team rankings or Top Performer recognition.
• Conversion rates, average deal values, corporate accounts managed, and other relevant performance metrics.

A strong CV alone will not be sufficient. Demonstrated and verifiable sales performance will be an important part of the selection process.

• Strong sales, negotiation, and closing ability.
• Consultative and needs-based selling.
• Ability to engage corporate clients and influence business decision-makers.
• Excellent verbal and written communication skills.
• Confidence in presenting insurance solutions and explaining complex policy terms.
• Strong objection-handling and commercial negotiation skills.
• Ability to build trust and maintain long-term corporate relationships.
• Commercial awareness and a target-oriented mindset.
• Strong business development, prospecting, and lead-conversion capabilities.
• Proactive follow-up discipline and ownership of corporate renewals.
• Ability to manage multiple sales opportunities, accounts, and renewal cases simultaneously.
• Resilience and persistence in a high-performance sales environment.
• Good numerical and analytical ability to understand quotations, premiums, and coverage options.
• CRM and digital sales proficiency.
• Attention to detail and documentation accuracy.
• Ability to learn complex insurance products and underwriting requirements quickly.
• Strong customer-service and retention orientation.
• Self-motivation and the ability to work effectively in an onsite environment.

Performance Expectations

• New-business revenue and Gross Written Premium (GWP) achievement.
• Number of new corporate accounts acquired.
• Lead-to-quotation and quotation-to-sale conversion rates.
• Renewal retention and persistency of the assigned corporate portfolio.
• Sales productivity and successful policy issuance.
• Growth of the corporate client portfolio.
• Average revenue or premium generated per account, where applicable.
• Quality and timeliness of customer engagement and follow-ups.
• Referral generation and cross-selling opportunities.
• Accuracy of quotations, customer information, and documentation.
• CRM discipline and sales pipeline management.
• Compliance with internal processes and applicable insurance requirements.
• Customer experience, account satisfaction, and service quality.

What We Are Looking For

We are looking for sales performers, not simply candidates with relevant job titles .

The successful candidate should be able to demonstrate:

"I have been given sales targets, I have consistently delivered against them, and I can provide evidence of my performance. I understand how to acquire new corporate clients, manage business relationships, close insurance deals, and protect existing revenue through effective account management and renewals."

For candidates with direct UAE Group Medical Insurance experience, strong product knowledge, familiarity with the local insurance market, and an established understanding of corporate medical insurance requirements will be valuable.

For candidates transitioning from another insurance line or industry, exceptional sales performance, B2B selling ability, commercial awareness, learning agility, and relationship-management skills will be critical.

Preferred Qualifications

• Insurance qualifications or certifications would be advantageous.
• Knowledge of the UAE Group Medical Insurance market, insurers, provider networks, group policy structures, and regulatory environment would be an advantage.
• Experience working with corporate medical insurance quotations, employee census data, and group underwriting requirements is preferred.
• Fluency in English is required; additional languages relevant to the UAE corporate client base would be beneficial.

Ideal Candidate

A competitive, customer-focused, and commercially driven sales professional who enjoys working towards targets, takes ownership of opportunities from lead generation to closure, builds strong corporate relationships, proactively protects renewal business, and has a proven history of delivering measurable sales and revenue results.

The ideal candidate is comfortable engaging business decision-makers, understanding employee healthcare requirements, presenting suitable group medical insurance solutions, and working

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