Insurance Product Specialist II IND [T500-29420]

About us:

We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.

FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients.

Role Title: Insurance Product Specialist II IND

Position Summary:

Insurance Product Specialist II handles small and medium-sized worldwide accounts under supervision requiring technical knowledge of systems and procedures. Follows corporate rules, guidelines and governance for processing policy documentation in support of worldwide insurance programs following defined processes. Maintains all aspects of client information in all appropriate systems for designated territories. Coordinates the efforts of multiple resources to ensure procedures and workflows are properly followed. Interacts with internal and external clients. This is the first of three levels within the job family. Work at this level needs to be verified and approved.

Job Responsibilities:

• Performs various insurance and reinsurance processes under supervision and direction in order to ensure timely delivery of quality products to new and existing clients. All activities are in support and at the direction of the authorized individual(s) within FM Global licensed territories.
• Creates underlier policies and invoices in accordance with client and corporate instructions for designated territories.
• Prepares and distributes documentation to WorldReach Partners including, but not limited to, pre renewal information, initial policies, associated documentation and endorsements utilizing appropriate delivery methods.
• Maintains all required tracking systems in line with Corporate guidelines.
• Tracks deadlines and interacts with all areas of the business. Processes accurate data and information. Accurately records data and maintains integrity of all applicable systems.
• Ensures compliance with various domestic and international guidelines.

Skill and Experience:

• 1+ years of experience required to perform essential job functions.
• Additional Experience Qualifier (optional) : Preferably within an insurance, finance or other regulatory environment. Combination of education and work experience will be considered.

Must Have Skills:

• Proficient Microsoft 365/ Microsoft Office (especially Excel, Outlook, Word)
• Strong math aptitude
• Banking, Reading, Proof reading, reviewing documentation, following processes.
• Excellent communication skills, both oral and written English.

Good to have Skills:

• Ability to learn and understand proprietary business systems and workflow tools.
• Insurance/Insurance Operations/Insurance Process (understanding of renewals, endorsements, claims, cancellations). Financial knowledge & process exposure is preferred.
• Proficient in researching issues, identifying problems, and finding solutions

Additional Skills:

• Strong computer skills, including the ability to perform internet research
• Ability to prioritize and manage multiple tasks.
• Customer focus
• Detail orientated
• Team orientation
• Excellent interpersonal skills
• Multiple language skills preferred
• French, Spanish or Portuguese is a plus

Education and Certifications:

• Bachelor degree required.

Work location: Bengaluru