Position Summary
Al Fanar is seeking a dynamic, detail-oriented, and proactive IT Administrator to join our technology team in Abu Dhabi. In this essential operational role, you will be responsible for maintaining, troubleshooting, and optimizing our core information technology infrastructure, hardware systems, and software platforms. You will work closely with internal departments to ensure seamless IT service delivery, robust network connectivity, and secure data handling across all corporate operations. Ideal candidates bring a solid academic foundation in computer science, proven hands‑on experience within the UAE IT landscape, and a strong capability in managing day‑to‑day administrative infrastructure tasks while supporting immediate organizational growth.
Detailed Job Description
As an IT Administrator at Al Fanar, you will take ownership of the day‑to‑day maintenance, user support, and troubleshooting of our enterprise IT infrastructure in Abu Dhabi. Your core responsibilities include monitoring system performance, configuring hardware and software assets, managing user access controls, and maintaining reliable network connectivity and security standards. You will serve as the primary point of contact for technical support, resolving user issues efficiently while maintaining comprehensive documentation of network topologies, hardware inventories, and software licenses. You will also participate in deploying system upgrades, performing routine data backups, and ensuring that all IT operations comply with organizational security policies and industry best practices.
Key Responsibilities
- Administer and maintain enterprise IT systems, hardware infrastructure, software applications, and network environments.
- Provide responsive technical support and troubleshooting assistance to internal staff for hardware, software, and connectivity issues.
- Configure, deploy, and monitor servers, workstations, printers, and networking equipment across corporate facilities.
- Manage user accounts, permissions, access controls, and Active Directory / cloud identity environments.
- Execute routine system backups, disaster recovery protocols, and proactive security patch management.
- Monitor network performance, bandwidth utilization, and firewall logs to ensure high availability and data security.
- Coordinate with external IT vendors and service providers for hardware maintenance and specialized software support.
- Maintain up‑to‑date documentation of network architecture, inventory assets, and standard operating procedures.
- Support immediate operational requirements and participate in strategic IT infrastructure upgrades as needed.
Required Qualifications & Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.
- Minimum of 2 years of professional experience in IT Administration within the UAE.
- Strong, practical knowledge of enterprise IT systems, hardware architecture, software licensing, and network administration.
- Hands‑on experience with Windows Server, Active Directory, Office 365, and core networking protocols (TCP/IP, DNS, DHCP).
- Demonstrated troubleshooting skills for hardware, operating systems, and network connectivity issues.
- Familiarity with cybersecurity fundamentals, endpoint protection, and backup execution procedures.
- Excellent communication, interpersonal, and customer‑service orientation with the ability to manage support tickets efficiently.
- Ability to thrive in a fast‑paced environment with a preference for immediate joiners.
Nice-to-Have Skills
- Relevant industry certifications such as CompTIA Network+, Security+, Microsoft Certified: Azure Fundamentals, or CCNA.
- Experience with cloud infrastructure platforms (Azure, AWS) and virtualization technologies (VMware, Hyper‑V).
- Familiarity with energy, engineering, or oil and gas sector IT compliance and operational standards.
- Experience implementing automated scripting (PowerShell) for routine administrative tasks.
- Prior working exposure within multicultural corporate environments in the Middle East.
Application Information
- Salary/Rate: Competitive and commensurate with experiencen
- Deadline: Open until filled
- Notice Period: Immediate joiners preferred
- Contract Duration: Permanent / Full-Time
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