Vistas Global is seeking an experienced IT Help Desk Officer to provide first-line support to end users, troubleshoot hardware and software issues, and ensure timely incident resolution in a fast-paced environment in Doha, Qatar.
You will handle requests via phone, email, and ticketing system, support Windows 10/11, Office 365, Active Directory/Entra ID, and basic network services, and document resolutions while adhering to ITIL-aligned practices.
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