United Arab Emirates University is seeking a Help Desk Agent to provide telephone and remote technical support in a dynamic, 24X7 environment. The role involves logging incidents, guiding users, and escalating issues as needed, with opportunities for training and growth.
Responsibilities include handling user accounts, monitoring services, and delivering timely, accurate assistance across Windows/macOS, Office 365, and remote access tools.
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Scale AI, Inc.
IH
Tanqeeb
Employment