IT Intern

We are looking for an IT Intern to join We Are Social in Dubai.

Who We Are

Born in 2010 we have built an integrated solution across media creative & technology catered to the real-time marketing needs of brands looking to win in todays mobile-first always-on world. Over the years our awards and case-studies have earned us a regional reputation for driving personalized marketing at scale reaching the right people at the right time.

Awarded as one of the most effective independent agencies in MENA by the Effies Index we have also been recognized amongst the countrys top performing businesses and included within the prestigious Dubai SME100 ranking.

We operate 4 days in the office with the ability to work from home on Fridays.

The Opportunity

Are you curious about how IT functions within a fast-paced global creative agency This 3-month internship is your chance to gain hands-on experience across IT support systems and basic cybersecurity.

Youll work closely with experienced IT professionals while also collaborating with global IT teams supporting users across different regions and gaining exposure to international tools processes and best practices. This is an ideal opportunity for someone looking to build a strong foundation in IT within a dynamic real-world environment.

What Youll Do

• Assist with day-to-day IT support across hardware software and user access issues.
• Provide first-level helpdesk support through a ticketing system resolving or escalating issues as needed.
• Set up and maintain Mac laptops desktops printers and other IT equipment.
• Support basic troubleshooting across networks systems and applications.
• Assist with user onboarding and offboarding including access management.
• Maintain IT documentation and asset inventories.
• Support cybersecurity best practices including patching and access control checks.
• Collaborate with the IT team on small projects and continuous improvements.
  

What Youll Gain

• Hands-On Experience: Real-world exposure to IT support systems and cybersecurity fundamentals.
• Global Exposure: Work with international IT teams and support users across multiple regions.
• Mentorship: Learn directly from experienced IT professionals in a collaborative environment.
• Career Foundation: Build the skills and confidence needed to kickstart your IT career.
• Future Opportunities: Internship certificate with potential consideration for full-time roles.

What Were Looking For

• Currently pursuing or recently completed a degree/diploma in IT Computer Science or a related field.
• Basic understanding of operating systems particularly macOS.
• Familiarity with common workplace tools and applications.
• Strong problem-solving skills with a willingness to learn and take initiative.
• Good communication skills and ability to support users effectively.
• Ability to work both independently and collaboratively within a team.
• Curious proactive and eager to grow in a fast-paced environment.

Our Culture

We pay a lot of attention to building our culture and were looking for people that will add value to We Are Social. Were interested in your passion projects in what makes you tick and what helps you get out of bed in the morning. Were looking for where you fit within our value framework: The Code: of working better together focus and going beyond the expected. You can explore more about what we bring to the table here.

At We Are Social well give you the opportunity to work within a fast-paced evolving team. Youll work across departments and work with new and existing clients. Youll be empowered to take on the responsibility to grow your role and build an enviable portfolio of experience. If you like working holistically in a creative-led agency working closely with the creative technology and media teams to create incredible thumb-stopping work - then we might just be the place for you.

Inclusion at every level is crucial to creative innovation and success and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support adjustments or accommodations for any reason whatsoever during the recruitment process please let us know via