Job Summary:
Our client is seeking an experienced IT Operations Project Manager to oversee the planning execution and delivery of IT operations projects. The ideal candidate will have a strong background in managing IT operations projects ensuring timely delivery and meeting stakeholder expectations.
Key Responsibilities:
Project Planning: Develop project plans timelines and resource allocation for IT operations projects
Stakeholder Management: Communicate with stakeholders ensure expectations are met
Risk Management: Identify assess and mitigate project risks
Team Management: Lead crossfunctional teams ensure collaboration
Progress Monitoring: Track project progress identify areas for improvement
IT Service Management: Ensure projects align with IT service management frameworks (ITIL)
Change Management: Implement changes to IT systems and processes
Problem Management: Identify and resolve problems that impact IT operations
Requirements:
5 years of experience in IT operations project management
Strong knowledge of IT service management frameworks (ITIL)
Excellent communication and leadership skills
Ability to manage multiple projects simultaneously
Strong analytical and problemsolving skills
Technical Skills:
Familiarity with IT operations management tools (ServiceNow BMC Helix)
Knowledge of IT infrastructure components (servers storage networks)
Understanding of cloud computing platforms (AWS Azure Google Cloud)
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